Privacy Policy

All the information about your privacy and data-usage.

Data Privacy Policy of Botlabs Ltd.

Botlabs Ltd. (hereinafter "Botlabs") is committed to keeping your information as secure and confidential as possible while we strive to provide you with an excellent User experience. For this reason, the services of Botlabs are subject to the following Data Privacy Policy. The Data Privacy Policy contains only the provisions in normal print; sections in italics and bold headings are for explanatory and illustrative purposes only and have no regulatory content of their own.

Explanation: In the following you will find our Data Privacy Policy. In normal print you will find the legal regulations, in italics explanations for a better understanding of our Data Privacy Policy. It is very important to us to make our Privacy Policy fair for you and us.

Who is the Controller according to the General Data Protection Regulation (GDPR)?

The controller is Botlabs Ltd, Craigmuir Chambers, Road Town, Tortola VG1110, British Virgin Islands . For the terminology used in these provisions, reference is made to the Terms and Conditions of Botlabs. The entirety of the data processed by Botlabs is hereinafter referred to as "User Data".

Explanation: According to the provisions of the GDPR, Botlabs is responsible for the protection of your personal data (i.e. controller). This applies both the use of our website and the use of the website and the trading-platform (hereinafter "SmithBot Platform"). For all issues relating to the protection of your personal data, you are welcome to contact us at the email address provided above.

What personal data is processed by the website?

If the visit of the website of Botlabs is carried out only for informational purposes without registration, Botlabs processes only the personal data of the User which the browser of the User transmits to the server of Botlabs and which are technically necessary to display the website and to guarantee stability and security. Those data are: IP address, date and time of the request, time zone difference from Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request originates, browser, operating system and its interface, language and version of the browser software.

Explanation: Botlabs is committed to the principle of data minimization and tries to avoid the processing of personal data to the greatest extent possible. If, however, we process personal data during your visit to our website, this is done solely to make the use of our website as user-friendly as possible for you.

What personal data is processed by the SmithBot Platform?

To create a SmithBot Account, Botlabs processes, in addition to the data mentioned above, among other things the name, the email address and the Country of the User. Botlabs will delete the data arising in this connection after storage is no longer required; if there are legal retention requirements, Botlabs will restrict processing accordingly. Botlabs processes the User data exclusively for the purpose of fulfilling the contract on the use of the SmithBot Platform (Art. 6 para. 1 lit. b. GDPR). User data may be processed by Botlabs on servers outside the European Union. Botlabs undertakes to protect the privacy of the User and assures that – if the User is located inside the European Union – the User data are processed in accordance with the European data protection laws. Botlabs will oblige its employees accordingly.

Explanation: When you create a SmithBot Account, Botlabs requires some personal information from you. These data are technically necessary to enable you to use the SmithBot Platform. The GDPR also recognizes that such processing of personal data may be necessary and explicitly permits such processing.

What rights do I have regarding my personal data if I’m from the European Union?

With regard to personal data processed by Botlabs in accordance with the GDPR, the User originating from the European Union in the meaning of Art. 3 GDPR has the right of access (Art. 15 GDPR), the right to rectification (Art. 16 GDPR), the right to erasure (Art. 17 GDPR), the right to restriction of processing (Art. 18 GDPR), the right to object (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR); these rights are to be exercised by sending a postal message Botlabs Ltd, Craigmuir Chambers, Road Town, Tortola VG1110, British Virgin Islands or an electronic message (email) to support@smithbot.com . Furthermore, the User has the right to complain to a data protection supervisory authority about the processing of his personal data by Botlabs.

Explanation: The GDPR grants the person concerned (i.e. you) many rights. Of course, Botlabs observes the European data protection laws as far as they apply to you (Art. 3 GDPR). If you would like to exercise your corresponding rights, please send us an email to support@smithbot.com.

Which additional tools does Botlabs use?

Botlabs uses HTML5 Local Storage for the purpose of verifying the authorization of the User to access the User Profile and the SmithBot Platform. Local Storage stores specific User-related data in the User's browser.

Explanation: With HTML5 Local Storage, data is stored locally in the browser of your device. By using HTML5 Local Storage, we can avoid using cookies on your device. This means that even without cookies you will have a very good user experience on the website and SmithBot Platform.

The website and the SmithBot Platform use Google Analytics, a web analysis service of Google Inc. ("Google"), established in the European Union as Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how Users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You may also prevent the transfer of data generated by the cookie and related to your use of the website (including IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.

This website uses Google Analytics with the extension "_anonymizeIp()". This allows IP addresses to be processed in a shortened form, thus excluding the possibility of personal references. As far as the data collected about you is related to a person, it is immediately excluded, and the personal data is immediately deleted. Botlabs uses Google Analytics to analyze and regularly improve the use of our website. Botlabs may use the statistics obtained to improve its offer and make it more interesting for the User. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to so-called Binding Corporate Rules, which raise the standard of the data protection regulations to an appropriate level of protection. The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. f GDPR.

Explanation: Botlabs uses Google Analytics to further optimize the user-friendliness of the website and SmithBot Platform. However, Botlabs anonymizes your IP address so that – according to the information provided by Google – the data processed within the framework of Google Analytics cannot be used to draw conclusions about your identity.